The telemedicine service has a significant impact in covering the gaps in specialized medical staff, especially in light of crises and wars.

Dr. Mohammad Sato
Psychiatric Specialist | Medical Director of Saramada Mental Health Center
In Northwest Syria, 4.2 million people with dire humanitarian situations.
More than 2.7 million are Internally Displaced People (IDPs), many of whom are living in over-crowded locations with limited access to essential services
Only 64% of hospitals and 52% of primary health care centers across Syria are functioning; 70% of the health workforce has fled the country.
In Northwest Syria, about 3.4 million people have less than half of agreed minimum standards of health staff availability.
About Us
The Story of the HIRS Project?
AERIAL bombardment to hospitals – bringing many facilities out of service – is one of the many problems faced by the health system in North Syria, and sometimes in other conflict areas.
The energy infrastructure was damaged, and many areas that became outside of government was cut off from electricity. What emerged is the reliance on diesel fuel. Diesel generators, and particularly diesel fuel – has become also the central piece of the war economy – creating a vicious cycle of dependency, fragility, and conflict.
Towards solving this problem – we have developed and implemented a pilot solar PV project in one of the critical hospitals in Idlib and Aleppo regions in Syria.
Solar PV can help reduce the dependency on fuel, while ensuring that the critical department and services, like emergency departments and Intensive Care Units have electricity on 24/7. However – We realized that the health system would require a lot more than simply solar energy to be resilient.
We decided to focus on 2 other problems faced by the health system:
Medical Consultants
Medical Service Providers
Health Facilities
Beneficiaries
Our Services
About the HIRS Project?
The Health Integrated Resilience System |HIRS project aims to strengthen health systems in conflict zones (and low- and middle-income countries or in limited resources countries) through leveraging integrated technologies: Solar, Battery Electric Vehicle, and Telemedicine.
Who benefits from the HIRS Platform?
There are two main beneficiaries of telemedicine:
Patients: Telemedicine gives patients the opportunity to receive care in fragility and conflict areas.
Service Providers: Reducing the gap in qualified health professional at some levels (ICU, MH, NICU, and PICU) and Tele-medicine offers an opportunity for bridging this gap by opportunities to consult with other specialists and educational opportunities and mentoring.
What is the purpose of the HIRS Platform?
The purpose of the project is to build a virtual platform for the purpose of utilization in telemedicine application in northwest Syria. The platform aims to connect service providers in select facilities in northwest Syria, with a network of physicians around the world.
What kind of impact can Tele-medicine have on HIRS Platform?
As the conflict in Syria intensified, several millions fled, including many qualified medical professionals and physicians. In 2017, it was estimated that there were only 2 physicians for every 10,000 people in non-government held areas. For context – in the Netherlands they have 35 physicians per 10,000 people - while Syria before the war had around 15. But since we are living in the most connected and digitized age humanity ever witnessed, we realized that Tele-medicine offers an opportunity for bridging this gap. Using advanced telecommunication technology, and using the existing experiences, it’s possible to modularize and streamline a telemedicine platform and system that works.
How can professional doctors contribute to HIRS Platform?
Telemedicine allows for qualified medical professionals abroad - in much safer areas than the conflict zone - to effectively help deliver certain services in remote communities and clinics. This can be done using advanced imaging and telecommunication, enabling effective diagnosis while leveraging diaspora medical professionals, and artificial intelligence.
Testimonial
The telemedicine service has a significant impact in covering the gaps in specialized medical staff, especially in light of crises and wars.
Dr. Mohammad Sato
Psychiatric Specialist | Medical Director of Saramada Mental Health Center
Telemedicine enables the doctor on duty to request a consultation by contacting a consultant doctor to exchange information and medical advice.
Dr. Abdulaziz Shatha
Internal medicine specialist| Doctor at Atmah Hospital – ICU Department
Telesurgery, easy to reach and better outcome.
Dr. Mahmoud Hariri
General and Trauma Surgeon
The provision of telemedicine services at Al-Ekhaa Hospital allowed us to manage critical and complex cases of children and newborns, which we did not have the ability to manage in an optimal manner due to the lack of any consultant in neonatal intensive care in the north of Syria to follow up on these cases.
We have achieved impressive successes that we did not expect, and this has been better reflected in the health of children, and the development of the expertise of our medical and nursing staff.
Dr. Manal Zahran
Pediatrician and neonatologist | Head of the Pediatric Department at Al Ekhaa Specialized Hospital | Student in neonatal intensive care
Tele-medicine has helped to fill the gap in the expert specialized medical staff in north Syria, and has contributed greatly to the transfer of Syrian and international medical expertise and skills from various advanced hospitals around world to our hospitals in north Syria, which has been reflected in a great positive way in the development of these hospitals, and the improvement of provided health services in them, and he health of patients in general and the children in particular.
The development of the tele-medicine program as a pioneering national project is an important building block in building and developing the health system in north Syria, and upgrading health services to distinguished advanced levels. We ask God for brothers in USSOM, SEMA International, Hand in Hand and all those who have contributed to the launch, financing and developing this blessed project success and more giving and distinction.
Dr. Taher Soliman AL-Shantout
Neonatal Intensive Care Consultant | Supervisor of the development of the Department of Pediatrics and Newborn Care at Al Ekhaa Specialized Hospital | Member of the Board of Directors of SEMA International | Member of the Neonatology Council of the Syrian Board of Medical Specialties - SBOMS
This Project HIRS is implemented by UOSSM and supported by Creating Hope in Conflict: a Humanitarian Grand Challenge.
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